384966 the ceo who replaced 90 of his support staff with ai warns that copy paste jobs are dead
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The CEO who replaced 90% of his support staff with AI warns that copy-paste jobs are dead

TechSpot is celebrating its 25th anniversary. TechSpot means tech analysis and advice you can trust. What just happened? Remember the CEO who replaced 90% of his support staff with generative AI before praising the system on what was then still Twitter? He now says that while not everyone who works in the customer service industry should worry

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